What does the compliance mark on the back mean?

The Regulatory Compliance Mark (RCM) indicates that Dark Tide Marine has declared compliance with applicable Australian regulatory requirements. We maintain the supporting test documentation and are registered on the relevant national equipment database. The RCM is a regulatory requirement for applicable electronic equipment supplied in Australia.

 How Heavy is the screen?

The Dark Tide Screens mounted weight with cradle is 7.5kg

Does the screen work on its own?

No, it’s not a standalone screen, it’s designed to connect to one of the following compatible devices and mirror onto the Dark Tide Screen.

Full touchscreen control:

Garmin GPSMAP 8412 & 8416

Garmin GPSMAP 1253 & 1653 

Garmin GPSMAP 9500 Black Box

Garmin GPSMAP 8700 Black Box 

Mirror only - no touchscreen control:

ECHOMAP Ultra 2 16” 

Is the viewing screen 18.5inches?

Yes, the mirror screen view size is 18.5"

Does the screen come with cables & mounting brackets?

Yes, it comes with all the necessary gear to set it up, along with a hard case to travel in off the boat. the cables are 9m in length.

Does the DT screen have full touch control?

You have full control over the following sounders through the DT screen:

Garmin GPSMAP 8412 & 8416

Garmin GPSMAP 1253 & 1653

Garmin GPSMAP 9500 Black Box

Garmin GPSMAP 8700 Black Box

Mirror only:

ECHOMAP Ultra 2 16"

Is the display waterproof?

Yes, Dark Tide Marine displays are IP67 tested and certified to EN 60529 by an independent laboratory. That means it is dust tight, and it withstood full immersion with its lowest point one metre below the surface for thirty minutes. In practice it handles spray, rain, boarding water and a wash down. IP67 covers temporary immersion, so the display is not designed for permanent mounting below the waterline.

Who did the testing?

Our displays are tested by an independent accredited laboratory, not by Dark Tide Marine or the manufacturer’s internal quality control team.

What does the rating actually mean?

The pass condition for the dust half of IP67 is that no dust is observable inside the enclosure at the end of the test. Not minimal, none. The housing was tested to that standard and passed. Salt, red dust and sand are all covered.

Will it interfere with my radio or sounder?

Our displays have been independently tested for electromagnetic emissions against AS/NZS CISPR 32:2015, Amendment 1:2020, and have passed the applicable requirements.

This confirms that electromagnetic emissions remain within the prescribed limits so it sits alongside the electronics already on your dash without adding interference.

What warranty comes with the display?

All Dark Tide Marine displays come with a two-year manufacturer’s warranty from the date of purchase, covering manufacturing defects and faults under normal use.

Is the warranty transferable if I buy second-hand?

Our manufacturer’s warranty is issued to the original purchaser and is not transferable.

What do you need from me to make a warranty claim?

Proof of the original purchase, the serial number, a description of what happened, and photos of the unit and the installation. We’ll review the information and advise you of the next steps. The warranty period runs from the date of purchase.

What is not covered under warranty?

Water ingress caused by an incorrect installation or sealing, incorrect power supply or wiring, physical and impact damage, damage during transport and unauthorised modification. If a claim is declined, we’ll explain why.

What happens if my warranty claim is accepted?

We’ll repair or replace the display, depending on the fault and parts availability.

How long does a warranty claim take?

We’ll provide a return shipping label so you can send the display back to us. Once received, we aim to assess your claim within 7 business days, although most assessments are completed sooner. If approved, we aim to dispatch your repaired or replacement display within a further 3 business days, subject to parts availability.

I bought through a dealer. Who do I claim from?

Either. You can contact the dealer you purchased from or come directly to Dark Tide Marine, and we’ll take care of it.

STILL HAVE SOME QUESTIONS?

Send us an email to tell us what’s up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at sales@darktidemarine.com

Team Dark Tide Marine out the win for the Samaki sponsored 2-night event of the Zerek BARRA Series at Peter Faust Dam

@Fishinjosh The future of Fish Finders? Darktide 18.5inch screen unboxing and install!

@FishinJosh Fishing with the new Darktide 18.5! Freshwater fishing with glidebaits